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Terms & Conditions

Last updated: March 19, 2024

These terms and conditions (the "Terms and Conditions") govern the use of https://www.exoh.cloud (the "Site"). This Site is owned and operated by ex:oh cloud. This Site is a content management system.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.

Intellectual Property

All content published and made available on our Site is the property of ex:oh cloud and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

  • Harass or mistreat other users of our Site
  • Violate the intellectual property rights of the Site owners or any third party to the Site
  • Hack into the account of another user of the Site
  • Act in any way that could be considered fraudulent
  • Post any material that may be deemed inappropriate or offensive

Accounts

When you create an account on our Site, you agree to the following:

  1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account
  2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes

Subscriptions

Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.

To cancel your subscription, please follow these steps: An organisation admin can navigate to the admin panel related to billing and cancel their subscription. If temporarily unavailable please contact us using the form on the website.

Cancelling the subscription will let you use the product until the end date of your current payment. No pro rata refunds are issued.

Payments

We accept the following payment methods on our Site:

  • Credit Card

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL XIN SOLUTIONS LIMITED BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR USE OR INABILITY TO USE THE SERVICE
  • ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN
  • ANY BUGS, VIRUSES, OR OTHER HARMFUL CODE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICE

IN NO EVENT SHALL OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE TOTAL AMOUNT OF FEES, IF ANY, THAT YOU PAID US DURING THE SIX (6) MONTHS PRIOR TO THE ACT, OMISSION, OR OCCURRENCE GIVING RISE TO SUCH LIABILITY.

Dispute Resolution

Subject to any exceptions specified in these Terms and Conditions, if you and ex:oh cloud are unable to resolve any dispute through informal discussion, then you and ex:oh cloud agree to submit the issue before a mediator. The decision of the mediator will not be binding. Any mediator must be a neutral party acceptable to both you and ex:oh cloud.

Notwithstanding any other provision in these Terms and Conditions, you and ex:oh cloud agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

[email protected]

You can also contact us through the feedback form available on our Site.

Effective Date: March 19, 2024